Perle Service/Support - 1 Year - 24 x 7 x 4 Hour - On-site - Maintenance - Electronic and Physical Service
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Item #:
Special Order
Retail Packaging
Perle Systems
Your Price: $346.70

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General Information

To deliver worry free operation and minimize the costs associated with the downtime of mission critical applications.

Service Information
Service Main Type:Maintenance
Service Sub Type:Electronic and Physical
Service Description:24x7x4 Hour
Service Details:
  • A Perle Authorized On-Site Service Provider will provide repair service for the Perle Product at the Purchaser's installation site
  • Contingent upon the availability of a service technician, the Perle Authorized On-Site Service Provider will use their best efforts to arrive at the installation site within 4 hours after confirmation from Perle where service is required
  • Hotline technical support is available free of charge between 9am and 5pm EST


  • If the Purchaser has not registered the installation site at least 10 days prior to requiring service Perle has the option of providing on-site service or providing an alternate means of system repair
Provided Support:Technical Support
Service Availability:24 x 7
Service Availability:9 x 5
Service Response Time:4 Hour
Service Location:On-site
Service Duration:1 Year
Product Supported:
  • 24 Port Terminal / Console Server
Region Availability:If the Purchaser's installation site is more that 100 miles from the nearest Perle Authorized On-Site Service Provider stocking location, Perle has the option of providing on-site service or providing an alternate means of system repair.

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Shipping Restrictions
  • This item cannot be shipped to PO Boxes.
  • This item can be shipped only within the U.S.

Special Order Item

This item ships directly from the manufacturer and is not stocked in our warehouse. If stock is available at the manufacturer, the item will ship directly to you, usually within 7 - 15 business days.

Once the order has been sent to the manufacturer it can no longer be canceled.

If payment is made via credit card it will be charged before the order is sent to the manufacturer.

You must contact the manufacturer directly regarding returns and defective items.

We will contact you by email if the item is sold out or backordered (and we were unable to update the site before you placed the order) or if the item will be delayed longer than expected.

We have no control over the speed of the manufacturer's order processing, or whether they will honor your request to ship the item by any particular method.

  • Mfr's Part #: SOS7NSS24